# Inbox

Track replies and draft AI-powered follow-ups.

The Inbox shows all replies from prospects, organized as one conversation per person. When someone responds to your outreach — by email or on LinkedIn — it appears here with full context, and if they reply on both channels you still see a single conversation.

## Viewing Replies

Conversations read like a chat: your messages and theirs appear as two-sided bubbles with the entire back-and-forth in view. Email and LinkedIn messages merge into one timeline, with labeled dividers marking where each channel's messages begin. Each conversation shows:

- **Prospect name, title, and contact details**
- **Channel icons** — small email and LinkedIn marks on each conversation show where the prospect has replied; filter the list by channel with the matching buttons above it
- **CC recipients** if any
- **Timestamps** on every message

When a prospect has replied on both channels, a **Reply via** toggle above the composer picks which channel your reply goes out on — each channel keeps its own AI draft and sent status.

## Syncing on Demand

Replies arrive automatically, but you can pull fresh ones any time with the **Sync Email** and **Sync LinkedIn** buttons. LinkedIn replies and connection acceptances are detected by the [Starlight Chrome extension](/docs/integrations/chrome-extension) and synced straight into your Inbox.

## Booking Meetings from a Thread

When a prospect confirms a time ("Wednesday at 11 works"), Starlight detects it and offers a **one-click calendar invite**. You can also schedule manually from any thread — times are shown in the recipient's timezone.

## AI Reply Drafting

When you need to respond, click **Draft Reply** and Starlight's AI will:

1. Read the full conversation thread for context

2. Research the prospect's latest activity

3. Draft a personalized response with a suggested subject line

Review the draft, edit as needed, then send.

> **Tip:** AI replies work best when your [AI settings](/docs/settings/ai-config) include your product description and ideal customer profile.

## Follow-Up Reminders

Set a reminder on any conversation to follow up later. Choose a date and optionally add a note about what to follow up on. Starlight will also suggest follow-up timing based on prospect engagement signals.

## Managing Your Inbox

- **Pin** important conversations to keep them at the top
- **Mark as read/unread** to track what needs attention
- **Delete** conversations with a 7-second undo window
- **Copy email** to quickly grab a prospect's address

## Credit Costs

| Action | Credits |
| --- | --- |
| AI reply draft | 5 |