Terms of Service

Last updated: March 26, 2026

1. Acceptance of Terms

By accessing or using Starlight ("the Service"), operated by Starlight Sales, Inc. ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Starlight is an AI-powered sales prospecting platform that provides lead discovery, personalized outreach generation, email automation, and pipeline management tools. The Service is available at joinstarlight.com.

3. Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to use the Service
  • One person or legal entity may not maintain more than one free account

4. Acceptable Use

You agree not to:

  • Send spam, unsolicited bulk messages, or messages that violate the CAN-SPAM Act or similar laws
  • Use the Service to harass, threaten, or send deceptive communications
  • Attempt to circumvent usage limits, credit restrictions, or rate limits
  • Reverse engineer, decompile, or attempt to extract the source code of the Service
  • Use the Service in any way that violates applicable laws or regulations
  • Share your account credentials or allow unauthorized access to your account
  • Scrape, crawl, or use automated means to access the Service outside of provided APIs

5. Credits and Billing

Subscription Plans

The Service offers a free tier and paid subscription plans with varying credit allowances. Credit costs for different actions are described in our billing documentation.

Payment

  • Paid plans are billed monthly or annually through Stripe
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • Unused credits do not roll over between billing periods

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until then.

6. Intellectual Property

  • Our IP: The Service, including its design, code, AI models, and documentation, is owned by Starlight Sales, Inc. and protected by intellectual property laws
  • Your Content: You retain ownership of content you create or upload. By using the Service, you grant us a limited license to process your content as necessary to provide the Service
  • AI-Generated Content: Messages and content generated by our AI tools are provided for your use. You are responsible for reviewing and approving all AI-generated content before sending

7. Third-Party Integrations

The Service integrates with third-party services including Gmail, Outlook, Google Calendar, Calendly, Cal.com, HubSpot, Apollo.io, and Stripe. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for third-party service availability or changes.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our data practices as described therein.

9. Disclaimers

  • The Service is provided "as is" without warranties of any kind, express or implied
  • We do not guarantee the accuracy of lead data sourced from third-party providers
  • AI-generated content may contain errors — you are responsible for reviewing all outreach before sending
  • We do not guarantee email deliverability or response rates

10. Limitation of Liability

To the maximum extent permitted by law, Starlight Sales, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising from your use of the Service.

11. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately. Sections regarding intellectual property, disclaimers, limitation of liability, and governing law survive termination.

12. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14. Contact

For questions about these Terms, contact us at spencer@joinstarlight.com.