The 36 hour guarantee

You are live within 36 hours of your kickoff call, or you get a full refund of your first payment, no questions asked. That is the one guarantee Spencer makes, and he makes it because launching fast is the part he controls.

What live means

Live means the first personalized outreach has gone out from your accounts: real messages to real prospects, sent from your connected mailbox or your LinkedIn. Not a plan, not a draft, not a kickoff call.

When the clock starts

• The last onboarding step is booking a kickoff call with Spencer, in the next couple of days. The 36 hours start when that call ends
• If you move the call, the clock moves with it
• If Spencer is waiting on something from you (an email connection, a LinkedIn verification code, a two factor change), the clock pauses until it arrives, and he tells you exactly what is missing

How to claim it

• Open Settings, then Billing, and press Request a refund. The control is there for the first 7 days after your first payment
• Or reply to your welcome email or any weekly update
• The refund covers your first monthly payment in full and ends the service

What is not guaranteed

Nobody honest can promise you a number of meetings or a revenue figure from cold outreach. What Spencer promises is that your outbound is live fast, actively managed, thoughtfully targeted, and improved every week, and that you can pause or cancel the moment it stops earning its keep.