Blacklist

Block specific emails from your outreach.

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The blacklist prevents Starlight from sending outreach to specific email addresses. Manage it from Settings β†’ Blacklist.

Why Emails Get Blacklisted

Emails are added to the blacklist for three reasons:

ReasonDescription
BounceThe email address doesn't exist or the delivery failed
ComplaintThe recipient reported your message as spam
UnsubscribeThe recipient manually unsubscribed from your outreach

Bounces and complaints are added automatically when detected. Unsubscribes happen when a recipient clicks the unsubscribe link in your emails.

Adding Emails Manually

You can manually add email addresses to the blacklist:

1. Go to Settings β†’ Blacklist

2. Enter the email address

3. Click Add to Blacklist

Use this for prospects you know you don't want to contact, or for competitors, existing customers, etc.

Searching the Blacklist

Use the search box to find specific emails by partial match. This is useful for checking if a particular address or domain is already blocked.

Removing from Blacklist

Click Remove next to any blacklisted email to restore it. The email will be eligible for outreach again.

Warning

Removing an email that was blacklisted due to a bounce or complaint may result in further delivery issues. Only remove these if you're confident the issue has been resolved.
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