Sequences

Multi-step automated outreach campaigns with email and LinkedIn.

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Sequences let you build multi-step outreach campaigns that automatically send follow-ups over time. Each sequence consists of ordered steps with configurable delays between them.

Creating a Sequence

1. Navigate to Messages and create a new sequence

2. Name your sequence (e.g., "SaaS VP outreach β€” Q1")

3. Add steps in order β€” each step defines the channel and timing

Step Types

TypeDescription
EmailSends a personalized email via your connected Gmail or Outlook
LinkedIn ConnectionSends a LinkedIn connection request with a note
LinkedIn MessageSends a LinkedIn direct message

Setting Delays

Between each step, set a delay in business days. For example:

  • Step 1: Email (Day 0)
  • Step 2: LinkedIn Connection (Day 2)
  • Step 3: Follow-up Email (Day 5)
  • Step 4: LinkedIn Message (Day 8)

Delays are counted in business days β€” weekends and off-hours are skipped automatically.

Enrolling Contacts

Select contacts from your Contacts page and enroll them in a sequence. Starlight will:

  • Generate a personalized message for each step and each contact
  • Schedule sends during business hours
  • Stagger sends so messages don't all go out simultaneously

Monitoring Performance

Track how each sequence is performing:

  • How many contacts are enrolled
  • Which step each contact is on
  • Open and reply rates per step

Reordering Steps

Drag and drop steps to reorder them within a sequence.

Credit Costs

Each email sent through a sequence costs 5 credits. AI-generated drafts for sequence steps cost 10 credits per draft.

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