Data & Security

Concierge means people at Starlight work inside your workspace on your behalf. That access is deliberate, visible, and revocable. Here is exactly how it works.

How operators access your workspace

• Only designated Starlight staff can open Concierge customer workspaces, through an internal admin surface protected by its own role system.
• Every entry, exit, and sensitive action is recorded in an append-only audit trail.
• Operators work in the same workspace you see. There is no hidden copy of your data.
• Operators do not appear in your team list; they are staff, not teammates.

Your credentials

• Email and calendar connect through provider OAuth (Google or Microsoft). Starlight never sees or stores your passwords.
• Access tokens are encrypted at rest and scoped to the work Concierge performs.
• You can revoke any connection at any time from the Connectors page, or from your Google or Microsoft account settings.

Approval gates

Outreach never launches without your approval of the foundational direction: targeting, messaging, claims, senders, and meeting rules. Meaningful changes come back to you; day-to-day execution does not need your babysitting.

Your data

Your prospecting strategy, campaign inputs, messaging, relationship history, and account context stay tied to your workspace, subject to the product terms, privacy policy, data-source rights, and retention terms. If you leave, connected-account authorizations are revoked as part of offboarding.